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How sittaking Handles Your Personal Data

This Privacy Policy sets out exactly what personal data sittaking collects when you open an account, how we use it, how long we keep it, and what rights…

Data collected at account openingUPI, Paytm, PhonePe transaction recordsCookie and device dataYour rights to access and deletionHow to contact our privacy team

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What Data We Collect and Why

sittaking Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on sittaking, we collect your name, email address, date of birth and the payment details you use — including UPI IDs, Paytm-linked mobile numbers and PhonePe handles — solely to process deposits, verify withdrawals and maintain accurate account records. We do

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not sell your data to third parties. Transaction logs tied to UPI, Paytm and PhonePe are retained for the period required under applicable law and then deleted on schedule. Access to this data is restricted to authorised staff and contracted processors who are bound by confidentiality
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agreements. Your account is available where local law in India permits, and our data practices are governed accordingly.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our team responds within 72 hours on business days. Use any of the three channels below and quote your registered account email so we can locate your records without delay.

Team online

Email Privacy Request

Send your data access, correction or deletion request to our dedicated privacy inbox. Quote your registered email and we will confirm receipt and respond within 72 business hours.

Live Chat Support

Open the chat widget from any page on sittaking and type 'privacy request' to be routed directly to our data-handling team rather than general account support.

Account Settings Panel

Log in, go to Account Settings, and select the Privacy section to download a copy of your stored data, update marketing preferences, or submit a deletion request in a few steps.

DATA HANDLING STANDARDS

Six Ways We Protect What You Share

Our data practices are not written once and forgotten. We review them each time payment rails, account verification steps or session-logging tools change.

Encrypted Storage

All account data — including UPI IDs, Paytm numbers and PhonePe handles — is stored using AES-256 encryption at rest. Only systems with an authenticated service key can read decrypted records, and those keys rotate on a set schedule.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can turn off non-essential cookies from the Cookie Preferences link in the page footer at any time.

Account Security

Two-step verification is available for every account and we strongly encourage you to enable it. Login attempts from unrecognised devices trigger an email alert to your registered address before access is granted.

Data Retention Schedule

Active account data is kept for as long as your account remains open. Once you request closure, transaction records are retained only for the legally required period, then permanently deleted from our servers and backups.

Third-Party Processors

We share data with payment processors — including the gateways behind UPI, Paytm and PhonePe — and with fraud-screening tools. Each processor signs a data processing agreement that limits what they can do with your information.

Your Right to Correct Data

If any detail in your account — name spelling, linked phone number, or registered email — is wrong, you can request a correction via the privacy team. We action verified corrections within five business days.

Common Questions About Your Privacy at sittaking

The questions below cover the situations India account holders ask about most — from what we collect at sign-up to how you can get your data deleted. If your question is not here, contact the privacy team directly via the channels listed above.

We collect your full name, email address, date of birth and the payment identifier you use — such as your UPI ID, Paytm-linked number or PhonePe handle. Device type and IP address are also logged at login for security purposes.

Payment data is passed only to the gateway that processes your transaction — for example, the UPI or Paytm processor. These processors are contractually prohibited from using your data for any purpose beyond completing the transaction.

Transaction records are kept for the period required under applicable law after account closure, then deleted from both live servers and backup storage. Non-transactional profile data is deleted within 30 days of a verified closure request.

Yes. Submit a data access request via email or the Account Settings panel, quoting your registered email address. We will compile and send your data export within 14 business days of verifying your identity.

We use essential session cookies, security cookies and optional analytics cookies. Essential cookies cannot be disabled as they keep your session active. Analytics cookies can be switched off at any time from the Cookie Preferences link in the footer.

Send a deletion request to our privacy inbox or submit it through Account Settings. We verify your identity first, then delete non-mandatory data within 30 days. Data we must retain by law stays for that required period only.

Contact our privacy team immediately via the email or live chat channels listed on this page. We will acknowledge your concern within 24 hours and open an internal review. You may also escalate to the relevant data authority under applicable local law.

How sittaking Handles Your Personal Data

Reach Our Privacy Team Directly

Email Privacy Request

Live Chat Support

Account Settings Panel

Six Ways We Protect What You Share

Encrypted Storage

Cookie Controls

Account Security

Data Retention Schedule

Third-Party Processors

Your Right to Correct Data

Common Questions About Your Privacy at sittaking

01 What personal data does sittaking collect when I open an account?

02 Is my UPI or Paytm payment data shared with anyone outside sittaking?

03 How long does sittaking keep my account data after I close my account?

04 Can I request a copy of all the data sittaking holds about me?

05 What cookies does sittaking use and can I turn them off?

06 How do I ask sittaking to delete my personal data entirely?

07 Who do I contact if I believe my privacy rights have been breached?

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